Business Continuity in the Cloud
Accessing BC in the Cloud
- Visit https://id.delaware.gov and log in using your network credentials.
- Click on the BC in the Cloud tile to complete the login process.
COOP Planning Tool Licensing
Every agency must purchase a planning tool license for each of their designated COOP plan builders. The licenses may be acquired by contacting Sandra Alexander, Disaster Recovery Coordinator, at DTI_COOP_Project_Team@state.de.us.
The cost is $50.00 per person, per license, per year. Annual renewal of all planning tool licenses is required for the purpose of providing continuing access to organizational data in support of routine management of organizational changes to their continuity of operations plan (COOP). This contract will automatically renew each year provided there are no significant changes to the terms and conditions of this contract.
BCIC Plan Approvals
- BIA Approver Info Sheet
- COOP Plan Approver Info Sheet
- Plan Approval Process
- Plan Approver Training Guide
BCIC Procedure Manuals
BCIC Training Videos
Introduction to BCIC
This video provides a high level overview of the new Continuity of Operations planning tool, BC in the Cloud (BCIC). The video was recorded at the May, 2017 DE Continuity Coordinator Council Meeting.
Customer/Partner/Vendor
This video provides instructions for assigning, editing, and deleting customer/partner/vendors as well as customer/partner/vendor reps in BC in the Cloud.
Customize/Publish Plan
This video provides instructions on how to both customize and publish your COOP plan in BC in the Cloud.
Documents
This video provides instructions for added, deleting and editing documents in a plan within BC in the Cloud.
Plan Approvals
This video provides instruction to verify approval groups, activate portal users, request plan approval, review plans and the approval/rejection process of a plan in BC in the Cloud.
Plan Teams
This video provides instructions for creating, editing, and assigning tasks to plan teams in BC in the Cloud.
Processes
This video provides instructions for adding and editing processes in a plan within BC in the Cloud
Recovery Panning
This video provides instructions for adding, deleting, and editing alternate facility locations, memorandums of understanding, delegation of authority/orders of succession, and call trees.
Update Employee Contact Info
All COOP plan builders are required to maintain contact information for the employees within their plan. This contact information feeds into the Crisis Communication Tool nightly via an automated update process. During any kind of incident the ability to swiftly and effectively communicate with staff is vital to the response, recovery, and reconstitution of an organization. The documentation provides instructions on how to update the contact information of employees in the COOP planning tool, BC in the Cloud (BCIC). For assistance, contact your DTI BCDR liaison.
Frequently Asked Questions
(Download the Frequently Asked Questions in PDF format)
Documents
Each plan cannot exceed 50MB. This includes all plan data including documents. The number and size of the documents are limited to the overall size.
BCIC will include all Microsoft supported programs including Excel, Word, PDF, Visio, etc..
Employees - Plan Builder
Plan Builder: As a plan builder, navigate to a plan team.
Open the Process Team Positions and click on "EDIT".
Open the employee lookup function by clicking on
in the "Employees" field. The box below will open up. Be sure that your "People Selector" has been changed to "Employees with DDS not assigned to Process Position".
Based on the view selected, any employee that is highlighted reflects employees who have not yet been assigned to a team.
Employees - Process Builder
Process Builder: As a process builder, navigate to a team assigned to a process.
Open the Process Team Positions and click on "EDIT".
Open the employee lookup function by clicking onin the "Employees" field. The box below will open up. Be sure that your "People Selector" has been changed to "Employees with DDS not assigned to Process Position".
Based on the view selected, any employee that is highlighted reflects employees who have not yet been assigned to a team.
Plan Output
Your plan output will be provided to you in pdf format. Within a pdf you can search the entire contents of the document. Follow these instructions:
- Press
. - The following box will appear.
- Type in a term to search and click on NEXT.
- Continue to click on NEXT until you find the instance of the term you were searching.
Process
The process name field is limited to 100 characters. Names that exceed that length will be truncated in the Output report.
Teams
Process level teams are assigned directly to a process and their information displays in the Section 3.0: Process Dependencies of the published plan. Plan levelteams are built at a plan level and are NOT assigned to specific processes. Their information displays in Section 4.0: Plan Teams and Tasks in the published Plan as well as Section 2.3.1: Telecommuting (VPN access as defined in the employee records). Organizations that choose to build at a Plan level are not able to view Process Teams. Organizations that choose to build at a process level may view both process and plan level teams.
The chart below compares Plan vs. Process level teams.
| Capability | Plan Level Teams | Process Level Teams |
| Team linked directly to a process | No | Yes |
| Information displays in Section 3.0: Process Dependencies in the published plan | No | Yes |
| Information displays in Section 4.0: Plan Teams and Tasks | Yes | No |
| Employees assigned to plan teams displays in Section 2.3.1: Telecommuting showing employee VPN access | Yes | Yes |
| Tasks assigned directly to the team | Yes | No Process teams refer to those tasks assigned directly to the Process |
| Users able to view/assign plan level teams | Yes | Yes |
| Users able to view/assign process level teams | No | Yes |
| Teams shared across the tool. | No Plan Teams are only created within a plan and are not linked to any other tables with the plan. However, updating plan teams does update Section 2.3.1: Telecommuting in the published plan as this report is populated based on the plan teams. |
Yes Process teams may be assigned to multiple processes. When a process team is updated, the update is reflected everywhere that process team is referenced. |
System Related
BCIC permanently removes items from the recycle bin after 30 days. Until an item is permanently deleted or purged, it can be restored.
